

Author: Yann Binard - Salesforce Consultant at Nexell. The Big Picture What Are Salesforce Flows? Every business has data processes (such as sending emails to customers, keeping accounting data up to date, etc.), and many of these can be automated (so that company staff can focus on more value-added tasks). Previously, these automations were managed with 3 different tools within Salesforce: Workflows (for the easiest automations)Process Builders (for “heavier” automations involving sending emails)Flows (including all the Process Builders features and more advanced ones) Flows are Salesforce automations that get data (from users and/or records) and execute actions on these, such as field updates or the creation of related records. With Flows, Salesforce enables users to implement their business automations (from simple to complex) with clicks (no need to be a code developer or a tech guru here!). Process Builder vs. Flows: How Are Flows Better? Flows are designed for better...